Shipping policy
Shipping PolicyProcessing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.Shipping Methods & Delivery Times
We currently ship to addresses within the United States.
Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over $20.
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has shipped.Shipping Methods & Delivery Times
We currently ship to addresses within the United States.
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (available at checkout)
Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over $20.
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can follow your package’s progress.
Once your order ships, you will receive an email with a tracking number so you can follow your package’s progress.
Delays
While we do our best to deliver on time, Countables is not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.
While we do our best to deliver on time, Countables is not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.
Questions?
If you have any questions about your order or shipping, please contact us at kent@thingsbylyon.com or through our Contact page.
If you have any questions about your order or shipping, please contact us at kent@thingsbylyon.com or through our Contact page.